Shipping and returns
Shipping your package
Packages are generally dispatched within the day if ordered before 2pm Monday to Friday after receipt of payment. They are shipped via Colissimo with a tracking number and delivered without signature. Packages may also be shipped via Colissimo Extra with tracking and drop-off without signature. Please contact us before choosing this method of delivery, as it will incur additional costs. Whichever shipment choice you make, we will send you a link to track your package online.
The shipping fees are fixed, so please contact us first.
Shipping costs include preparation and packaging costs as well as postage. Preparation fees are fixed, while shipping fees vary depending on the total weight of the package. We recommend that you group all your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Postage is free of charge for orders over 70 euros within France only.
Boxes are sized appropriately and your items are properly protected.
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